Terms

This agreement is between you and Ivan Krupa trading as Cereals Marketing, an individual trading under a business name in the United Kingdom. There is no company, so there is no company number and no registration to quote.

Correspondence and legal documents go to 36 Chatsworth Ave, Shanklin PO37 7NZ. Written contact is by email at info@cereals.marketing. There is no telephone number for this business.

One service is sold: a review of an agreed set of pages on a website, carried out before the site goes live, reported as a checklist and a list of findings. It is sold in three packages:

• Small Site Launch Review, £120 per project, 2 working days. Pages: Up to 5. Forms: One. Browsers: One. Screen widths: Two, agreed before the review starts.
• Business Site Launch Review, £230 per project, 3-4 working days. Pages: Up to 12. Forms: Up to 3. Browsers: Two. Screen widths: Desktop and mobile.
• Extended Launch Review, £390 per project, 5-6 working days. Pages: Up to 25. Forms: Up to 5. Browsers: Three. Repeat review: One, against the findings list.

Every package carries the same six checks on the pages it covers:

• Every link on the agreed pages opened one by one, internal and external, and what it lands on written down.
• Every form in the package filled in and submitted, and the reply it gives back checked.
• Placeholder text, sample images and copy left over from a template, listed with the page it sits on.
• Blocks that are empty, unfinished or stop mid-sentence, listed page by page.
• Navigation followed between the agreed pages in both directions, including the menu, the footer and the way back.
• A written pre-launch checklist with a status against every line, and a list of findings ranked so you know what has to be done first.

A repeat review of the fixes you make afterwards is part of the Extended Launch Review and of no other package. The full description of each package, and of what falls outside all three, is on the packages page, and it is the same description as this one because both are printed from the same list.

Repairs are not sold here. The fee buys the review and the report. Putting right what the report finds is a different piece of work, done by whoever built the site or quoted separately, and it is not covered by any package.

No package is a guarantee that a site is free of faults, and none is offered as one. A review is one person opening agreed pages at one moment, in the browsers that package covers.

Nothing issued is a certificate, badge, seal, accreditation or approval, and the report may not be presented as one.

You send a brief: the address of the site, the pages to be reviewed, how many forms are on them and the date you mean to go live. A brief is not an order and costs nothing.

The counts are checked, and you are sent a written confirmation naming the package, the price, the page list and the turnaround. A contract exists when you accept that confirmation in writing. Until then nothing is owed by either of us.

Prices are in pounds sterling (GBP) and are charged per project: Small Site Launch Review £120, Business Site Launch Review £230, Extended Launch Review £390.

The figure confirmed to you is the total amount payable for the work described in the confirmation. Nothing is added to it afterwards, and no fee is charged for paying by one method rather than another.

Work outside the agreed page list, or past the limits of the package, is quoted separately in writing and only carried out if you accept that quotation.

The figures published on this site are the figures payable. No tax is added to them on a payment page, on an invoice, or at any later point.

If the tax position of this business ever changes what a review costs, the prices here are changed with it and you are told the new figure before you agree to anything. A price you have already accepted is never revised.

Payment is due after the written confirmation and before the review begins. The confirmation carries a payment link; the amount taken is the amount in the confirmation and nothing else.

Payment is taken by Stripe, on a page Stripe hosts. Card details are entered there, never on this website. They are never shown to me and never stored by me, and this site has no basket and no card field anywhere on it.

If a payment fails or is not made, nothing is owed and the order simply does not start. The turnaround is counted from the payment clearing, which is set out on the Delivery and service terms page.

The agreed list of pages is the scope of the work. It is written down in the confirmation, and it is what the price, the turnaround and the report are all measured against.

A page that is not on the list is not opened, even if it is one click away. If the site gains pages after the list is agreed, they are quoted as extra or left out; they are never quietly absorbed, because that would make the price you agreed meaningless.

You have to keep the pages reachable for the working days of the review. If the site sits behind a password, a holding page or an address that only works from certain places, you have to supply a way past it: a preview link carrying its own token, or a temporary viewer-level account that you can switch off afterwards.

Access details are never to be sent in the body of an ordinary email, where they would sit in two mailboxes and in every backup of both. Use a one-time secret link that destroys itself once it has been read, your password manager's share function, or two separate routes for the username and the password. Anything you send is used for the review and for nothing else, is never written into the report, and is deleted within 7 days of the report being sent; you should switch the access off or change it in any case.

No login to your content management system, hosting or domain is asked for, because nothing on your site is changed. If the pages cannot be reached, the turnaround pauses from the point at which you are told, and it starts again when they can.

The report is sent by email, or by a link to download it, within the turnaround of the package. Nothing is posted.

When the turnaround starts, what it holds and what happens if it cannot be met are set out on the Delivery and service terms page.

Under the Consumer Rights Act 2015 a service must be carried out with reasonable care and skill. That applies to every review sold here and cannot be signed away by anything on this site.

Where the report is supplied as a digital file, it must also be of satisfactory quality, fit for a purpose you made known before buying, and as described. If any of that is not so, the remedies are on the Refund and cancellation page.

The report is yours. Once it is paid for you may use it however you like inside your own business and with anyone working on your site: your developer, your agency, your client. No licence has to be asked for and no fee is charged for passing it on.

Nothing in your site becomes mine. Reviewing pages gives me no rights over your content, your design or your code, and I claim none.

The report may not be published or quoted as a certification, an approval, an audit in any regulated sense, or an assurance to a third party that the site is fit for anything. It is a list of what one person found on agreed pages on a given day.

My name and the name of this business may not be used to suggest endorsement of your site, your business or your products.

I am responsible for carrying out the review with reasonable care and skill, and for loss that is a foreseeable result of my failing to do so. Where I am liable, that liability is limited to the price paid for the review, except where the law does not allow such a limit.

Nothing in these terms excludes or limits my liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited.

I am not responsible for faults on your site that were not within the agreed scope, for faults introduced after the review, or for anything that follows from a finding you chose not to act on. A review is not, and is not sold as, a promise that every fault has been found.

If you are a consumer you have 14 days to cancel, and asking for the work to start inside those days does not take that right away: it changes only how much of the price comes back. The full wording, the model cancellation form and how refunds are made are on the Refund and cancellation page.

Either of us may end the agreement in writing at any time. If you end it, you pay for the work done up to the point at which the cancellation reached me, and the rest is returned; if I end it, everything you have paid for work not done is returned.

If the material and access needed to start have not arrived within 30 days of the confirmation, the order is closed and anything paid is returned in full. You are told before that happens, not afterwards.

Complaints go to info@cereals.marketing, or by post to Ivan Krupa trading as Cereals Marketing, 36 Chatsworth Ave, Shanklin PO37 7NZ. They are acknowledged within 5 working days and answered in full within 15 working days.

Complaining first costs you nothing. Your right to cancel, your statutory rights and your right to take the matter further all remain exactly as they were.

These terms may be changed, and the date of the current version is at the top of this page. A change applies to orders confirmed after it is published; your order is governed by the version in force on the day it was confirmed.

Nothing here lets me change the price, the scope or the turnaround of an order after it has been confirmed. Those change only if we both agree in writing.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

If you live in Scotland or Northern Ireland, you may bring proceedings in your own courts. Nothing here removes a protection that the law of the place where you live gives you and does not allow to be contracted out of.